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2 comments

I have cancelled the order and requested refund.

There is more than a moth and they playing the games not to refund me back. CS is useless, only chat works and the person promises things to be done and nothing happens.There is no way to get real person on the phone as they disconnect you after few minutes.I have contacted accounting and the accounting manager Andrea said and everything is OK, but money still is not on my CC

I have tried to send more emails, but of course no one ansers

They lie and cheat, CS is the worst I have experienced.

Monetary Loss: $570.

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Anonymous
Los Angeles, California, United States #741327

This Jemko Systems Customer Support.Customer placed Order Oct.

15th, cancelled his Order on Oct. 31st. He was continuously helped daily with customer support therefore we truly do not know what complaint he can have with our customer service.

He has been refunded to this day and proof has been issued of the funds reverted back to his CC.Customer has not checked with his bank or CC company yet.

Anonymous
to Customer Support #741520

:grin

The order was cancelled on 16th with the sales rep, which I found forgot to communicate to accounting

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